Privacy Policy

Privacy Policy

Last updated: March 2026

Pranasalt BV ("we", "us", "our") is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

Pranasalt BV, Netherlands. Contact: misha@pranasalt.com

2. What Data We Collect

  • Order data: name, email, shipping address, phone number, payment information
  • Account data: email, password (encrypted), order history
  • Marketing data: email address, city (if provided via waitlist)
  • Website data: cookies, IP address, browsing behavior (via analytics)

3. Why We Collect It

  • To fulfill and ship your orders (legal basis: contract)
  • To manage subscriptions (legal basis: contract)
  • To send marketing communications (legal basis: consent)
  • To improve our website and service (legal basis: legitimate interest)

4. Who We Share It With

  • Payment processors (Stripe/Shopify Payments)
  • Shipping carriers (PostNL, DHL)
  • Email marketing platform (for opted-in subscribers only)

We do not sell your personal data to third parties.

5. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing
  • Data portability
  • Lodge a complaint with a supervisory authority

6. Data Retention

Order data is retained for 7 years (tax/legal requirements). Marketing data is deleted upon unsubscribe. Website analytics data is retained for 26 months.

7. Cookies

We use essential cookies for site functionality and analytics cookies (with your consent) to improve our service. You can manage cookie preferences at any time.

8. Contact

For any privacy-related requests: misha@pranasalt.com